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#Camtasia smart player full screen doesnt work windows 10#
#Camtasia smart player full screen doesnt work software#

Press the Apply button to adjust the canvas. Then select a more standard 1,920 x 1,080 dimension for the canvas from the Canvas Dimensions menu.Īlternatively, you can enter custom values for the canvas in the width and height fields. To do that, click the Magnification drop-down menu at the top of the canvas and selec t Project Settings. As such, it might also be worth checking that your canvas dimension settings. One Camtasia user stated: It turned out the issue for me was that my Project Dimensions had somehow gotten set from 1,920 x 1,080 to 2 x 1. Trusteer Rapport, Zone Alarm, Webroot, and Anti-Key Logger are a few of the utilities that TechSmith confirms can conflict with Camtasia.Īlso note that what appears to be a black screen preview might just be a tiny, invisible canvas.

#Camtasia smart player full screen doesnt work software#

The antivirus software can block the software’s recording utility.

Press the Restart button on the confirmation window to reboot Windows.Ĭamtasia’s black screen error can also be due to third-party antivirus utilities.

Click the OK button to close the window.

Then deselect the Load startup items checkbox.

Click the Selective startup radio button on the General tab if it’s not already selected.

To open the System Configuration window, press the Windows key + R hotkey, enter msconfig in Run, and click OK.

To ensure there is no other software conflicting with Camtasia, you can also deselect the Load startup items option on the System Configuration window.Then close Task Manager, open the Start menu and select to restart Windows.Choose the antivirus utilities listed on the Start-up tab, and press the Disable button.Select the Start-up tab shown directly below.Select Task Manager to open that utility’s window.Right-click the Start button to open the menu shown below.Numerous Camtasia users have confirmed that the Use software-only mode option fixes the software’s black screen previews.Īs such, the black screen error is often due to Camtasia’s hardware acceleration settings. Click the OK button to close the Preferences window.Then click the Hardware Acceleration drop-down menu and select Use software-only mode.Select the Advanced tab on the Preferences window.Click the Edit menu, and select Preferences to open the window shown directly below.Select the Use software-only mode hardware acceleration option

#Camtasia smart player full screen doesnt work windows 10#

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